Mastercard has confirmed that some transactions were impacted by a “scheduled system update” earlier today. However, the company says the situation has now been resolved and “all systems are working as normal”. A number of banks that rely on Mastercard to process transactions had already confirmed that its systems were behind the problems.
The original story, published before Mastercard had issued a statement about the problems processing transactions with credit and debit cards in the UK, follows below…
Hundreds of customers have experienced issues paying at the checkout with a Mastercard card. The payment firm appears to be suffering an outage across the UK with hundreds of debit and credit card owners taking to social media to complain about the problems. Mastercard has yet to comment on the issue, which has seemingly blocked people from paying with Mastercard-powered credit and debit cards. The problem impacts both contactless and chip-and-PIN payments. Apple Pay and Google Pay are also down, reports suggest.
Mastercard and VISA are the two market leaders when it comes to payment processing technologies. Banks including Santander, Monzo, First Direct, Barclaycard, HSBC, and Nationwide all rely on Mastercard for their cards.